FAQ

For any questions, concerns, or inquiries, please feel free to reach out to us at trklclothing@outlook.com. Our customer support team is dedicated to providing prompt assistance and addressing any issues you may have.

Our production process typically takes between 3 to 7 days. During this time, our skilled team ensures each garment meets our high standards of quality before it is shipped to you.

Shipping times may vary based on your location. Generally, orders arrive within 1 to 3 weeks from the date of shipment.

Unfortunately, we currently only offer PayPal as a payment option, but we will be adding major credit cards (Visa, MasterCard, American Express) and more options soon. Your payment information will always be kept safe and confidential.

Currently, we do not offer returns as we are in the startup phase of our brand. However, please rest assured that customer satisfaction is our priority. We are actively working to implement a return policy in the near future to accommodate exchanges and refunds. Your feedback and support are crucial as we develop our brand's policies.

We understand that preferences can vary, and we want you to be completely satisfied with your purchase. While returns are not available at this time, we are planning to introduce a return process soon to facilitate exchanges and refunds for unworn items that do not meet your expectations. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to enhance our customer service offerings.

Yes, detailed care instructions are included on each product's page to help you properly care for your garments and maintain their quality over time.

Unfortunately, orders cannot be modified or canceled once they have been processed and confirmed. We recommend reviewing your order details carefully before finalizing your purchase.